Refund policy

Last updated November 1, 2026.

Digital products

This covers guides, templates and sound-effect packs.

Digital products are delivered by email with a private download link. Once a file has been delivered, we do not refund it.
If the file is damaged, won’t open, or isn’t what the page describes, write to us within 7 days with your PayPal transaction ID. You can DM @verox_studio_ or use the contact section. We fix it, or refund you in full.
We reply within 3 business days.
Please contact us before you open a PayPal dispute, so we can fix the problem first.
Refunds go back to the original PayPal payment.

Free files have no refund, because nothing was paid.

You can use our files in your own work, personal or commercial. You may not resell, share or give away the files, or the templates as they are.

Cancellation and refunds for projects and services are in our Terms of Service.